Internship Description
The International Space Federation is looking for a dedicated Operations
Coordinator intern to work on global operations. You will report to and support
our global Head of Operations. This is your opportunity to get a 360 view and
understanding of a business’ operations.
Responsibilities
Design a new efficient and sustainable organization for the department’s records and implement it.- Identify key improvements in existing processes and design a plan of actions to implement change.
- Design templates to improve the efficiency of processes, test them with the team and optimize them based on their feedback.
- Develop standard business policies such as travel policy, BCM, employee guidebook.
- Setup the annual agenda of projects and maintain the timeline up-to- date based on the team’s inputs.
- Organize conferences from end to end: vendors sourcing, team coordinating, participants management
- Plan events in detail from pre-event preps to post-event closure of accounts.
- Assist with logistics, fulfillment and shipping internationally.
- Assist in inventory coordination between fulfilment centers, production and customer support.
- Improve customer experience on the e-commerce part of the business: packaging, customer support, shipping.
Who You Are
- Short experience in a similar role.
- Fluent in English.
- Tech savvy, proficiency in MS Office suite, project management software, e-commerce platforms and inventory softwares.
- Good project management skills are essential.
- Methodical, organized, excellent attention to detail.
- Solid verbal and written communication skills.
- Eager to learn, curious and hard working.
- Ability to deal with people at all levels across a multicultural environment.
- Sound judgment and ability to maintain and respect confidentiality
- Capacity to work autonomously and as a team player.
- Empathetic and enthusiast.
- Mission-driven and eager to create a positive impact in the World.
